Support Center

Outlook 2010

Last Updated: Feb 16, 2019 07:39AM UTC
Step 1: Open Microsoft Office Outlook 2010 on your computer

If this is the first time you have opened Outlook 2010 since its installation, a window will immediately pop up asking you to setup your email account. Click “yes” to proceed.

If this is not the first time you have opened Outlook 2010, a setup window will not appear.

To access the setup process, just click on “FILE” and then “Add Account”


Step 2: On the “New Account” screen, click the "Manually configure server settings" button, then click “Next”.


Step 3: Select “Internet Email” and click “NEXT”


Step 4: A new window will open to set your “Internet Email” settings

User Information:
Email Address: Enter the business email address that you are trying to connect to Outlook, e.g.- you@yourdomain.com

Server Information:
Account Type: IMAP
Incoming Server: mail.gandi.net
Outgoing Server: mail.gandi.net

Logon Information:
Username: Enter the business email address that you are trying to connect to Outlook, e.g.- you@yourdomain.com

Password: Enter the password that you created when you set up your business email address.


Step 5: Click “More Settings” in the bottom right corner


Step 6: Click on the “Outgoing Server” tab
Click on the button that says “My outgoing server (SMTP) requires authentication”
Click on button that says “Log On Using”

Enter your Username and Password. This is the same information you previously entered.

Username: Enter the business email address that you are trying to connect to Outlook, e.g.- you@yourdomain.com

Password: Enter the password that you created when you set up your business email address.

Once complete, click “OK”.


Step 7: Click on the “Advanced” tab
Confirm that the “Server Port Numbers” are correct, as per below:

Incoming Server: 993
Click on “This Server Requires an encrypted connection SSL”

Outgoing Server: 465
Click on “This Server Requires an encrypted connection SSL”

Once you have ensured that the port numbers are correct, click “OK” - this will take you back to the IMAP window. Click “Next”.


Your business email account should now be connected to Outlook and you can start using your inbox immediately.

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