Support Center

Where can I update my payment for my Website subscription?

Last Updated: Apr 03, 2018 07:54PM UTC

We appreciate your continued business and choosing us to help host and improve your Domain, Business Email and/or Website! As it is important your payment option is kept up-to-date within your account, below we will walk you through step by step on how to update your payment on file. 

Step 1: Login to your Account on our Website.


Step 2: Go to the Drop Down menu at the top right-hand corner of the Website, this should appear once you’ve logged in and shown as “My Account & Projects (#)”. From this Drop Down menu please select “My Account Info”.

Step 3: Scroll down to the section that reads “Recurring Payments” and select “View Recurring Payments”.

Step 4: You are now on your “My Recurring Payments” page. If you select “Back” you will be taken back to your My Account Page.  Selecting “Update Payment Method” allows you to add your new payment information. 

Step 5: Once you have selected to Update your payment you will need to proceed with entering the new payment details. After this has been entered please double check all is correct and you can then select Update. *Note the payment page will notify you if the new method was Accepted or Declined. 

As soon as you have entered the new payment details and this has been accepted as a valid form of payment, please allow until the next date your subscription is due for the credit card to update on file. And of course, if you have any questions or concerns please do not hesitate to contact our customer service!

Contact Us

a9036b5c6146e5715fe07f45366dd943@logomixinc.desk-mail.com
https://cdn.desk.com/
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